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Leah Nelson, Utility Manager
| UTILITY OFFICE - Phone:
814-678-3002 |
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| The
Utility Office is responsible for the billing and collection
of water, sewer, garbage and recycling receivables in a timely
and accurate manner. Office personnel provide assistance for
billing questions, concerns, connects and disconnects, transfers
and meter readings.
Meters
are read on a monthly basis and bills are calculated the beginning
of each month. Customers have 20 days from the date the bills
are mailed to make payments before they are assessed a 10%
penalty fee on the current charges. Payments can be made by
mail, at City Hall from 8:00 A.M. to 4:30 P.M., at the drop-off
box located at the Police Department entrance, or if a customer
chooses, by use of the automatic bankdraft method of payment.
All
persons requesting residential or commercial water service
from the City must make written application for the same through
the Utility Office on the proper form provided. Applications
for utility service by tenants will be accepted only when
accompanied by a contract with the landlord plus a $150.00
security deposit.
Services
disconnected for non-payment cannot be restored until such
time as the account is paid in full including a $50.00 turn-on/turn-off
fee. Meters are the property of the City and are not to be
turned off or on except by authorized city employees. Tampering
or damaging a city water meter is illegal and the customer
is responsible for the fines/costs associated with such activity.
For
additional information or questions regarding the Utility
Office, please call the number listed above or click on the
following link for Welcome
Information.
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